Walmart Pharmacy in Lake Worth, FL Open now

Reviews about Walmart Pharmacy

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  June 09, 2020, by JOHN CARTER
  I called this Walmart after having outpatient Back Surgery in Orlando and having been held up on the turnpike because of a 5-car pileup. My normal pharmacy closes at 8 pm so I called the pharmacist at the Walmart on Hypoluxo in Lake Worth to see if they had a particular pain medication that I had to have filled. She rudely told me that they were not allowed to provide this information on the phone due to the medication and that they had to enter my driver license with the medication. I told her I would be there in a few minutes. When I got there I went to the drop off window and asked to speak the pharmacist. I was told to go to the consultation window and wait. She was finishing up something on the computer which was fine. When she came to the window she said I had to follow procedure and go to the drop off window. I wanted to understand the process and again she rudely did not offer any sort of explanation but to follow procedure and go to the drop off window. All I needed was to have it explained to me what the procedure was because I was concerned that they would put my information in the computer not have the medication and I would then not be able to go somewhere else. She was unprofessional and extraordinarily rude. Today I have spent 5 hours getting the run around trying to complain. I did tell the pharmacist off by calling her a bad name and telling her where she could put it. This is out of my character but when a person is in pain and treated like this what do they expect the reaction to be? If this Walmart Pharmacy feels this is the proper way to treat any customer, they do not deserve to be in business. I do not use pain medication so I did not understand the process. A professional takes the time to help when needed and not insult a person for not understanding. I went to another brand name pharmacy and my questions were answered in a polite and professional manner. The needed medication was provided without issue.